Release Managers/Live Ops Producers at Cryptic Studios work closely with production and engineering to support the game development and release process. A Release Manager’s number one priority within the development structure is to ensure our customers, internal and external, have access to the latest content and development information. This is a production role that requires some technical know-how and a great attention to detail. You will be responsible for regular game build releases in a live setting to a variety of platforms, while being an excellent communicator and team player.

Every day you could be

  • Working closely with QA, Production, and the Lead Programmer to monitor automated build and integration processes and resolve errors and failures to ensure build execution 
  • Coordinating with our publisher on the external certification process, including build submission and server management
  • Managing the process to merge code/data for releasing builds to the public
  • Participating with development, production, and QA in the bug triage process, to help facilitate the resolution of issues for release
  • Coordinating with community management to create the internal and external release notes, list known issues, and make knowledge base updates. 
  • Communicate issues to all necessary parties and key stakeholders
  • Coordinating with the operations team to facilitate the live environment to support product releases
  • Participating in other team production activities, including localization, live-ops, and outsourcing
  • Bonus - Create tools to automate any manual parts of our build & release process

What you need to work here

  • Some experience supporting release management for live games-as-a-service products
  • A proactive, can-do attitude and a desire to resolve issues as you see them, not waiting until you are told
  • Strong passion for games and an understanding of the business surrounding games-as-a-service
  • Experience with game production tools like JIRA, and Excel
  • Strong problem-solving skills and a passion for cutting-edge game development
  • Strong written and verbal communication skills
  • Ability to interact with a variety of developers in a tight-knit team

Things we’d love to see

  • Some background in game engineering or an understanding of game development tools and processes.
  • Experience in Python or C#
  • Experience in working with databases

What Cryptic Offers:

  • An onsite fun tight-knit  team in Los Gatos, California 
  • Full-Time role with Performance Bonus
  • Vacation, Paid Holiday & Paid Time off
  • Health Insurance & Perks
  • Company social events 
  • Pet-Friendly
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