Cryptic Studios is an industry leader in the development of free-to-play massively multiplayer role-playing games on PC and console including Champions Online, Star Trek Online, and Neverwinter.  We bring these popular properties to life with innovative gameplay mechanics, gorgeous graphics, and impressive sound to create an engaging and immersive player experience.

Cryptic Studios is currently seeking an IT Manager. We are seeking sharp, motivated people to join our team.  

Located in Northern California in Los Gatos, we offer the fun, focused, and casual atmosphere of a small developer. We actively balance our work with the personal lives of our employees.  At Cryptic, we look for people who have passion for what they do and work well in teams to create and operate fun and challenging online games.  

Every day you could be

  • Lead and manage the design and implementation of specific IT infrastructure projects. 
  • Write IT design specs, documentation, and project plans.
  • Assist management in setting long-term IT goals and objectives. 
  • Ensure security of data, network access, and backup systems. 
  • Plan long-term IT infrastructure planning by presenting emerging technologies and industry trends. 
  • Mentor and manage IT team members. 
  • Handling complex administration tasks for internal applications. 

What we need to see

  • Independent judgment in regular work duties. 
  • Very strong skills in the art of troubleshooting. 
  • A strong understanding of network fundamentals, Microsoft operating systems, MS Server, Microsoft Exchange, Office 365, Azure, and Active Directory. 
  • Willingness to manage and participate in a rotating on-call schedule.
  • A strong care for customer experience. 
  • A love for video games. 
  • Must be eligible to work in the United States 
  • This is an Onsite role in Los Gatos, CA.

What we'd like to see

  • BS or equivalent work experience.
  • Experience with Atlassian products (Jira and Confluence) 
  • 5-8+ years of experience in an IT or related field. 
  • Strong understanding of ITIL principles.
  • Strong understanding of network security principals. 

What Cryptic Offers

  • Remote Work Options - Anywhere Within The US * A fun tight-knit team where your contributions will have a major impact
  • Full-Time role
  • Paid Holiday, Sick Time & Paid Time off
  • Health Insurance & Perks: Medical, Dental, Vision
  • Company social events 
  • Pet-Friendly Environment

Cryptic Studios is an Equal Opportunity Employer and is committed to complying with all applicable laws providing equal employment opportunities. Company policy prohibits unlawful discrimination based on race, color, ethnicity, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender (including gender identity and gender expression), religion (including religious dress and grooming practices), creed, marital status, age, national origin (including language use restrictions and possession of a driver’s license issued under California Vehicle Code section 12801.9), ancestry, citizenship, physical or mental disability, military and veteran status, genetic information, medical condition (including cancer and genetic characteristics), sexual orientation, or any other protected class, characteristic, or consideration made unlawful under applicable federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Apply Now
Back to Careers